Data Protection Policy

Choice and Consent

By accepting our quotation, our customers are giving us their consent to use sensitive data in order to carry out and complete the relocation. It is at the consent of the customer to provide additional information that may not strictly be required in the course of the relocation.

Collection of Data

We will ask Customers to provide us with confidential information either through e-mail or by personal pick-up.

Use, Retention and Deletion of Personal Data

Our employees are made aware of the importance of data confidentiality. Use of data, such as Passport Copy etc. is limited to the purposes only in relation to the services we are providing. The information we gather from you is going to be used with the sole purpose of supporting your relocation process. Data forwarding will only take place in order to facilitate the process. Once your file is closed, you have the right to ask Hord-el Transz to delete all information and data that we gathered during the process. Please keep in mind that for future cases, we will need to collect the same information from you again in case your personal data is requested to be deleted.

Information stored on our computers is protected. Hard files will be shredded when there is no longer need or obligation to keep them.

You have the right to request information on the handling of your personal data, ask for their correction or ask for them to be deleted.

Data supply is based on your consent, however, without this information we might not be able to assist you effectively. Consent is regarded as given when you send us the requested information.

Personal Data is not deleted automatically. Customer needs to request for their personal data to be deleted to your point of contact at Hord-el Transz or send your request to info@hordelrelo.hu 

Access

Each employee of Hord-el Transz has a log in username and pass code to enable access to their own computers. Other staff members will not be able to access their files. Staff is trained by senior management to understand the importance of data management.

Disclosure to Third Parties

Disclosure to third parties will only be made where the agent or supplier acts as an agent to Hord-el Transz with similar principles

Security for privacy

In order to protect private data, only authorized staff are able to access Customer Data in the computer system corresponding to an individual customer.

In an effort to become paper free, all communication and document forwarding are handled via emails on our computers.

Monitoring and enforcement

We provide in house training to ensure proper use of our systems and also to make staff aware of the importance of Data Protection

Complaints

Any complaint or escalation regarding data privacy would immediately be communicated by the Management of Hord-El Transz at imre.papp@hord-eltransz.hu

For a serious matter the management would become involved and the case reported to the local authorities such as the Local Police.

Review Procedure

We review all aspects of our Quality Manual on an Annual Basis. There will also be individual meetings and refresher training to ensure that the above procedure is being adhered to.